Our extensive knowledge of claims handling will take the worry out of not knowing what to do after an unfortunate accident. Our customer service team will walk you through the process step by step, be it through your insurance company, or even if you decide to handle the repairs privately.


At the time of drop off, one of our assessors will inspect your vehicle and go through the repair process with you.

Depending on your insurance company we can then arrange transport to get you to your desired destination.


After inspection, your parts are ordered and your vehicle moves into the body repair shop to be stripped of all parts that need repairing or replacing. Our qualified technicians will then begin the process of repairing your vehicle using the latest technology and tooling.


When your vehicle body repairs are complete, it will enter our refinishing department.Here our qualified technicians will paint and polish your vehicle to the highest of standards using market leading technology, from computer colour matching, UV primers, infra-red paint curing and world renowned paint coatings.


Once your vehicle has been through the refinishing process it moves back into the body repair shop to get carefully reassembled.


Next, our team of skilled detailers will make your vehicle look brand new.

In addition to offering a courtesy clean on every job, we also offer a vast range of retail detailing services varying from a ‘wash & vac’ to a full cut & polish with interior steam clean.


Once completed, you will be contacted to arrange collection of your vehicle. When you arrive at DSI, one of our staff members will walk you through the repairs that were taken out on your vehicle.


We promise to treat every single car as if it were our own.At each repair stage, vehicles undergo rigorous quality control checks and customers are provided live progress updates.DSI offer a lifetime warranty on all our workmanship, you are definitely in safe hands.